At PrimeTech Digital Africa, we prioritise your privacy and protect the personal data of our clients, partners, and website visitors. This policy outlines how we collect, use, and safeguard your information.
1. Consent
By using our services, you consent to the collection and use of your data as described in this policy. You may withdraw consent at any time by contacting us.
2. Data we collect
- Clients: name, email, phone number, company details.
- Website visitors: IP address, browser type, cookies and similar identifiers.
3. Purpose of data collection
We use your data to deliver and improve our services (AI solutions, training, custom software), to communicate with you, and to enhance the customer experience.
4. Data security
We implement encryption, access controls, and regular audits to protect your data. No system is 100% secure, but we adhere to industry best practices.
5. Data retention
Data is retained for three years after your last interaction with us, unless legal requirements dictate otherwise.
6. Third-party sharing
We may share your data with third-party service providers under strict confidentiality agreements, or where there is a legitimate business or legal purpose.
7. Your rights
- Access, correct, or delete your data.
- Request a portable copy of your data.
- Lodge complaints with the relevant regulatory authorities.
8. Contact us
If you have questions or concerns about this policy, reach the team directly. We aim to respond within four business hours.
Questions?
We'd rather hear from you than have you guess.
Anything in this policy unclear, or a request you'd like us to action on your behalf?